Return & Exchange
1. You can return or exchange an item online by following the below steps.
2. Since it is a hygiene product, opened /damaged baby pants will not be eligible for return.
3. If we ship the wrong products, then it is eligible for return.
4. We are responsible for what we sell.
5. All items purchased from doobidoo.in can be returned for a full refund within 7 days from the date of delivery (as recorded by the shipping provider).
6. The customer will get cash refund as a bank transfer into their account or credit points.
7. Once we receive the returned products, a quality check will be performed on the items by our quality team. This is subject to the return having met the following requirements:
8. The items should be unused and unwashed.
9. The packaging should have the original packaging and tags in place.
10. They should be returned within 15 days from the delivery date.
11. Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
12. A notification with the status of the return will be sent to the customer within 48-72 working hours from the date of receiving the items.
13. In case of orders where reverse pick-up may not apply, customers will have to self-ship the items.
14. Please make sure that the items to be returned are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.
For Registered Users:
1. Log in to the 'My Account' section at doobidoo.in
2. Choose the order that needs modification.
3. Select the product to return or exchange and fill in the required information.
4. To return or exchange an item now, click here.
For any other queries, you can speak to our customer care team either by calling on +91 75 7481 9827 (09:30 am to 6:30 pm IST) or by e-mailing at firstname.lastname@example.org .
Please have the below information ready before you call customer care or mention the same in the email:
- Order Number / Registered E-Mail Id
- Product Name
- Pick-Up Address
To process a return or exchange successfully, please re-pack the items to be returned with all the original packaging & tags that they were shipped with. Make sure that the Return Form is completely filled and dropped inside the packet.
*Return Form is an easy-to-fill form that allows you to return the received shipment to doobidoo.in. The Return Form is included in the shipment parcel along with your order. If you have lost your return form, click here to print a new one.
Mention the order details & complete shipping address on the packet as stated below –
Order Number, Product Name & Return Reference Number
Doobidoo Baby Pant(Doobidoo)
10th floor, Shivalik High Street,
Nr. Keshav Baug Vastrapur,
*Please read the return policy carefully before returning an item.
The customer will receive a cash refund in the form of a bank transfer into their account.
Terms & Conditions
This Return Policy applies to all items purchased directly from doobidoo.in. The policy is subject to change.